At first he was very professional (I really enjoyed speaking with him) and we confirmed the dates "verbally" (just to be SURE) that were "available" online. Many friends and family members took time off of work and booked plane tickets from many different states. Mind you all of this was done many months in "advance".
Later after weeks of trying to get a hold of the owner to receive the application and sure everything up the dates that had been CONFIRMED with him personally were all of the sudden blocked out and he was unreachable.
As you can imagine the stress of this with many family and friends already taking time off work and having spent hundreds and thousands of dollars. "Still" we push forwards after receiving an email from his stating "you need to pick another date" . No explanation, no Im sorry , no offer to compensate. We pick new dates and then "again" for weeks and weeks we are not able to reach anyone. Finally 4 DAYS before the scheduled trip we are forced to contact Virbo.
Thank God they assist us and finally we are reached. Keep in mind this is after many, many, many, emails , phone calls and texts with no response. When we finally arrive at the house it is dirty, hair on the sheets etc, etc.
We have to figure out ourselves how to turn on the pilots for hot water, which switches are for what all over the house etc etc. Still we stay positive and try and enjoy our trip. Before leaving we pick up and leave the house like it was our own home. we fold sheets, empty trash and leave much better than when we arrived. We take pictures and video of it all just for record. Well now we come to find out that our deposit was not returned and charged.
Words cannot describe...Its very sad to say because the house is so perfect for a relaxing get away and the environment is beautiful.
However I have 4 words for you DO NOT STAY HERE, DO NOT BOOK THIS PLACE.
Keep in mind that even after all we went through I would not be writing this negative review had they not been so low as too keep our deposit and after all they put us through. It simply isnt right, and very unfair. I sincerely hope they fix these problems and those of managing it so many can indeed enjoy this great place. This is the FIRST review I have ever written in my LIFE.
I would sincerely hate for "anyone" to have to go though what we have been through.
God Bless.
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